+255 685 808 332 info@privateexplorers.com
+255 685 808 332 info@privateexplorers.com

Booking & Payment Terms

Terms and Conditions

Price Quote and Booking Procedure

Are you dreaming of an unforgettable adventure but don’t know where to start? Our company is here to help you create the perfect itinerary and accommodations to fit your budget. Read on to learn more about our booking and payment terms, as well as our commitment to safety and customer satisfaction.

When you book a trip with us, simply contact us with your desired activities and destinations. We will work with you to create an ideal itinerary and accommodations that fit within your budget. We may also offer additional activities that match your interests. While we may not be the lowest price tour operator available, we pride ourselves on providing the highest value trip possible.

Payment and Cancellations

To secure your reservation, a 40% deposit is required by wire transfer, which can be done through your bank or services such as Western Union. Unfortunately, we cannot accept credit or bank card payments unless they are presented in person due to bank restrictions. The final payment is due no later than 7 days before the tour starts, unless it is to be made by bank/credit card.

Liability

While we strive to provide safe and enjoyable experiences, we cannot be held responsible for delays, loss, damage, injury, or accidents that may occur through the negligence of any individual company entrusted with such service. We act as an agent for hotels, lodges, and facilities provided by other parties, firms, or corporations. We also cannot be held responsible for any loss of personal valuables during the activities, so please ensure you take care of your properties at all times.

Place of Jurisdiction

The company’s contract is governed by and constructed in accordance with the law of Tanzania. Accordingly, each party irrevocably submits to the jurisdiction of the Tanzanian courts to settle any dispute or matter arising under the contract.

Cancellation Policy

In case of cancellation, we recommend purchasing trip insurance to minimize any losses. Postponements made by clients after a deposit has been made will result in the deposit being applied to the new itinerary. Lodge and permanent tented camps may have a stricter loss of deposit policies that will force us to deduct any amount retained by the lodges.

If you need to cancel your reservation, please do so in writing. Reservations that are canceled, reduced in length of stay, or reduced in number of participants are subject to cancellation charges. We strongly advise all clients to have adequate insurance against all risks with a sufficient sum to cover unforeseen travel issues.

Insurance

At our company, we want you to have a safe and enjoyable adventure. However, please note that we shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with dangers and risks inherent in sporting and adventure activities, climatic conditions, accidents or illness, mechanical or construction failure or difficulties, social or labor unrest, local laws, abnormal conditions or developments, acts of God, or any other actions, omission or conditions outside our control.

Contact us today to start planning your dream trip, and let us help you create unforgettable memories that will last a lifetime!

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